Welcome to 24 Karat Bakery, your premier destination for luxurious vegan cakes and treats. By accessing and using our website, you agree to comply with the following terms and conditions outlined below. Please read these terms carefully before making a purchase or using our services.

Product Availability:
All products displayed on our website are subject to availability. While we strive to keep our inventory updated, there may be instances where certain products are out of stock. In such cases, we reserve the right to cancel or refund your order accordingly.

Pricing and Payment:
Prices for our products are listed in the currency specified on our website and are subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept payment through secure payment gateways and do not store your payment details.

Shipping and Delivery:
We offer shipping to select locations as indicated on our website. Delivery times may vary depending on your location and the shipping method chosen. While we make every effort to ensure timely delivery, we are not liable for any delays caused by third-party delivery services or unforeseen circumstances.

Returns and Refunds:
We take pride in the quality of our products and strive to ensure your satisfaction with every purchase. However, due to the perishable nature of our freshly baked edible food items, returns are not allowed except in cases of product damage or quality issues upon receipt. If you believe your order is damaged or of unsatisfactory quality, please contact us after receiving your order to arrange for a replacement or refund. We may require photographic evidence or other documentation to process your request. Thank you for your understanding.

Intellectual Property:
All content on our website, including but not limited to text, images, logos, and graphics, is the property of 24 Karat Bakery and is protected by copyright laws. You may not reproduce, distribute, or modify any content from our website without prior written consent.

Limitation of Liability:
In no event shall 24 Karat Bakery or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.

Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Kenya.

By using our website and purchasing our products, you agree to be bound by these terms and conditions. If you have any questions or concerns about these terms, please contact us. Thank you for choosing 24 Karat Bakery.